Customer Care Representative. 1-2 years customer cash and service control

Customer Care Representative. 1-2 years customer cash and service control

Customer Care Representative. 1-2 years customer cash and service control

Business Description

Are you interested in joining a team that is exciting? Our company is interested in individuals who look for a fantastic profession in a company savvy company, and a chance to have career that is lasting. Cash Mart is people that are seeking deliver exemplary customer service, and have now a desire to push boundaries. You can expect competitive pay, advantages and a fast-paced place of work focused on developing leaders!

Who’re we?

Cash Mart has been assisting Canadians making use of their economic requirements for over 25 years. Whether you will need a pay day loan,|loan that is payday your cheque cashed, or simply just want to trade some forex, cash Mart is here now to last. With branches available belated across Canada, it is obvious why increasing numbers of people choose us for fast, friendly, hassle-free solutions.

  • Specialties: Payday Advances, Cheque cashing, Foreign Exchange, Western Union, We buy Gold, Fees
  • Site:
  • Industry: Retail, Product Sales, Financial Solutions
  • Business Size: 5001-10,000 workers
  • Established: 1982
  • Job Description

    Where do you turn?

    When you look at the Representative part you may do , product sales, customer support, geographic area advertising, collections, safety of one’s store, together with list continues on. most of your function in the CSR role is always to offer exceptional customer support through the provision Mart Financial solutions.

    DUTIES/RESPONSIBILITIES

    supply a level that is high of Service – consistently getting 90% or better into the Sequence. Sell and receive cash for / from another employee and record precisely and get into of purchase system (fine count all monies received and provided).

    enroll new clients quickly and effortlessly. Improve all services and products. Complete all product and service deals in the aim of purchase system. Issue Loans quickly and risk that is efficiently ensuring techniques can be utilized. Money checks quickly and risk that is efficiently ensuring techniques are used. Familiarity with issuing procedures for several checks and start to become able to provide clients options and incentives if not able to finish the transaction. Sell benefits of ancillary solutions to clients and make certain all product sales are properly recorded. Enter consumer information entirely and accurately in to the aim of purchase system. Reconcile cash float during the conclusion of change. Have actually a thorough understanding of all procedures associated with the payday loans in New Mexico shop and role-play for a daily basis (at minimum quarterly). Know and implement all procedures associated with Recordable deals. Substantial comprehension of all ongoing business policies and procedures. Prepare collection files and help in the collection procedure. General workplace duties and appropriate utilization of all workplace gear. Familiarity with whom to get in touch with the situation of a crisis. Frequent upkeep and maintenance of store. Successfully, available and shut the store and complete all documents accurately. All the work related duties as directed by Management.

    Skills

    EDUCATION

    Senior School Diploma

    EXPERIENCE

    SKILLS

    Friendly, outbound, confident / issue solver, versatile, self-motivated, group player Job Knowledge customer support Orientation Sales Focus Problem Solving Accountability Organization

    More Information

    We purchase our workers, and provide substantial training, and development programs to create you up for future success. If we appear to be a fit and you’re ready to begin an exciting job with a business that encourages worker growth, use today! We search for bright, energetic, determined people who are enthusiastic about learning and developing their job.

    Notice to Ontario candidates – National Money Mart is focused on applicant’s that are accommodating disabilities to the position of undue difficulty throughout the recruitment, evaluation and selection procedure. If you are chosen for an interview please notify National Money Mart in the event that you need accommodation according regarding the materials or procedures utilized whenever you want with this procedure. In the event that you require accommodation National Money Mart will continue to work to you to definitely find out how exactly to meet your needs.

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